Everything in writing
Test results, the recommended work and the price come to you as a written report before anything is dismantled or ordered.
Voltcycle Pty Ltd was set up to handle the work that sits between a bicycle mechanic and an electronics technician — and belongs to neither.
E-bikes and e-scooters fail in ways ordinary bikes do not. Range collapses over a winter. The motor cuts out on a hill and comes back on the flat. A charger sits there and does nothing. These are battery, controller and wiring problems, and they need a bench, a load tester and time — not a guess and a replacement part.
Voltcycle is organised around that work. We test packs to find out what is actually wrong, repair what can be repaired, rebuild what is worth rebuilding, and take responsibility for what has reached the end of its life.
We work with private riders who want a commuter bike to last, and with small delivery and hire operators in Melbourne who need machines back on the road quickly and want to know which packs in the fleet are on the way out.
A lithium pack's life is measured in charge cycles, and our process follows it from the first bench test to the last.
Nothing is quoted before it is measured. Capacity, cell-group balance, BMS behaviour and connector condition, written up so you can read it.
Repair beats replacement wherever the pack, the motor or the controller can be brought back to a safe, predictable state.
A pack that can no longer hold up under a rider may still be sound for low-drain, stationary use. We rebuild those rather than scrap them.
What is genuinely finished is discharged, packed to the dangerous-goods rules and passed on for material recovery. Lithium does not belong in a kerbside bin.
These are working rules, not slogans. They decide what we quote, what we refuse and how a job is written up.
Test results, the recommended work and the price come to you as a written report before anything is dismantled or ordered.
Swollen, punctured or water-damaged packs are isolated and handled under our storage process. We will say no to a repair that cannot be made safe.
A new pack is the last option, not the first quote. If a cell group, a BMS or a connector will fix it, that is what we recommend.
Tell us the symptoms and the make, and we will tell you what testing the job needs before you commit to anything.